Shipping Policy
Vintage Clothing Collection is proudly based in Australia and ships authentic vintage clothing both locally and internationally.
Australia-Wide Shipping
We offer free shipping within Australia.
Orders are:
- Carefully packaged to protect delicate vintage garments.
- Dispatched promptly after payment confirmation.
- Sent via reputable postal services.
Delivery timeframes depend on your location and Australia Post schedules.
Tracking details will be provided where applicable.
International Shipping
We are pleased to offer international shipping for customers outside Australia.
International shipping is available upon request and will be charged at the buyer’s expense. Shipping fees are calculated based on destination, package size and carrier rates, and will be quoted prior to dispatch.
Shipping Costs
- All international shipping charges are payable by the purchaser and must be paid in full before the order is dispatched.
- Customs, Duties & Taxes
The purchaser is responsible for:
- All customs duties
- Import taxes
- VAT or GST applicable in the destination country
- Any customs clearance fees
These charges are determined by the destination country’s customs authority and are not included in the purchase price or shipping fee.
Vintage Clothing Collection has no control over these charges and cannot estimate their amount.
Delays & Customs Processing
International orders may be subject to customs inspection and processing delays. We are not responsible for delays caused by customs authorities.
Risk & Delivery
Risk in goods passes to the purchaser upon delivery in accordance with applicable consumer laws.
If your parcel is significantly delayed or lost in transit, please contact us so we can assist with a carrier enquiry.
Processing Time
Orders are typically processed within 2 standard business days. During peak periods, dispatch times may vary slightly.
Lost or Delayed Parcels
If your parcel is delayed:
- Please allow standard postal timeframes.
- Contact us if the item has not arrived within reasonable delivery periods.
- We will assist in lodging an inquiry with the carrier where necessary.
Packaging
Due to the fragile nature of vintage garments, all items are carefully packaged to minimise risk of damage during transit.
Risk & Delivery
Risk in goods passes to the customer upon delivery in accordance with Australian Consumer Law.
If a parcel is lost or significantly delayed, please contact us so we can assist with carrier enquiries.
